Effective Date: Oct 10, 2023

At Brainteq, your privacy is our top priority. We are committed to protecting your personal data and ensuring that you have control over it. This privacy policy outlines our practices and commitments regarding the collection, use, and protection of your personal information while using our mental health app.

Privacy Commitments:

Private Conversations:

Your interactions with Brainteq, whether in the chatbot or while creating goals, are private. We do not share your thoughts or input with advertisers or third parties without your consent.

No Data Sharing:

We never sell or share your personal data with advertisers or third parties. The data we collect, including survey responses and chat content, will never be shared without your explicit consent.

User Control:

You have control over your personal data. You can request access, correction, or deletion of your information at any time. If you're uncomfortable with the storage of any chatbot message or goal, simply contact our team, and we will promptly remove it from your account and our database.

Purposeful Data Collection:

We collect data for specific purposes, such as mood tracking, to enhance the quality and efficacy of our app. All data is gathered to help users relax and fall asleep more easily.

Transparency:

We are transparent about who can access your personal data and for what purposes. We collect data to improve our product but will never share or use your information without your permission.

Our Responsibility for Your Privacy:

We are dedicated to maintaining your privacy and describing how personal data is handled.

Contact Us:

If you have any questions or wish to exercise your rights, you can always reach out to Brainteq. Remember that AI therapists can provide general information and coping strategies but are not a substitute for professional help from a licensed therapist or healthcare professional.

Details of Personal Data Collection:

We collect various types of personal data, including account information, communications, and conversational data. The app also tracks calmness, anxiousness, tiredness levels, mood, goal creation, and chatbot interactions.

Personal Data Sharing:

Brainteq does not share data with service providers, partner programs, or third-party services. Your data is only shared if you choose to do so, and we are not responsible for any data shared by the user.

Data Protection:

We take data security seriously and have implemented a login feature to protect your personal information. You need your email and password to access the app.

Data Retention:

Your personal data is stored indefinitely, but you can request its removal at any time. We will not touch or remove any data without your consent.

Control of Personal Data:

Users can provide feedback or suggest improvements via the app's general service section.

User Responsibilities:

Users are responsible for safeguarding their personal data and sensitive information, such as passwords and email addresses.

We hope this privacy policy provides you with clear and accurate information about how we handle your data and prioritize your privacy. If you have any concerns or questions, please don't hesitate to reach out to us. Your mental health and privacy are of utmost importance to us